( The Third Thing ) — WorkIn-house · a trading platform, 2021–22
Gamification
A trading platform with 80M+ users
What came in
A trading platform at very large scale wanted trading to be a habit rather than an event: more transactions, more often, across markets from South-East Europe to the Gulf, without cheapening the product.
What we did
- Ran geo-first gamified activation: battle passes, achievements, seasonal challenges around the Chinese and Western new year, personalised formats, in cross-functional projects of up to thirty people.
- Led the launch of a new synthetic asset end to end: the 3D visuals and creatives, the packaging from the asset's icon on the platform to the launch and activation campaigns, the media-buying campaign and the filmed creatives behind it.
- Owned the quarterly digest of financial results, the A/B testing program, and continuous UX research with focus groups.
What changed
The synthetic-asset launch reached 60–70% user activation. Average monthly transactions and trade frequency rose by 60%. Region-specific challenges lifted feature usage by more than 60%.
What was built
- Battle-pass and seasonal-event mechanics
- Badge and personalisation system
- Asset launch: identity, creatives, campaigns, films
- A/B testing and research program